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Fraud and Security Centre

What is Fraud ?

Fraud is a criminal act to deceive you with the intention of obtaining your hard-earned money. When the criminals have finally obtained your hard-earned cash, it is very likely that you will never receive a refund, nor will they deliver on the promises made to you.

Fraudsters prefer to communicate via social media, such as WhatsApp, Facebook, Instagram, and Twitter. They often fake their identities by sharing false names or stolen photos to mask out who they really are.

Given the evolution of techniques used by fraudsters, they can go as far as impersonating the Bank to trick you.

NEVER REVEAL YOUR BANKING INFORMATION TO ANYONE. THESE INFORMATION INCLUDE:

  • DEBIT / CREDIT CARD PIN NUMBER DEBIT / CREDIT CARD DETAILS
  • BANK ACCOUNT NUMBER
  • IDENTITY NUMBER
  • USERNAMES
  • PASSWORDS
  • ANY OTHER CODES

One of the most common and effective techniques adopted by fraudsters is playing on the emotions of their victims. They lure victims into trusting them to gain their trust and loyalty by creating false illusions such as perfect romantic relationships, promises of marriage, offer of better future to manipulate their victims and eventually steal from them.

Useful Tips

  • Be mindful of suspicious transactions on your account
  • Sign up for SMS alert to help detect fraudulent activities
  • Verify your bank statement occasionally

For any unknown or suspicious transactions, contact the Bank or visit your nearest branch immediately.